Entry for one to the café for a 1 hour cuddle session with the cats.
- Please check our FAQs, and ensure you have read our House Rules before placing your booking. Our age requirement is 8+.
- Agreement to our House Rules is required for booking
General Booking info
- Bookings can be made online up to 45 minutes in advance.
- We may accept walk-ins at the door, space permitting. We advise booking in advance to avoid disappointment.
- Drinks and food can be purchased on-site during your booked session. See our menu here. We also have a gift shop on-site with a wide selection of cat-tastic goodies & gifts.
- Late arrivals are unable to have additional time added to the end of their session as this will interfere with guests in the next booking slot. We appreciate your understanding.
- You will receive a booking confirmation email shortly after checkout, please check your junk folder as well as inbox. If you have not received a confirmation email within half an hour of completing checkout, please contact us. The email is not required for admission as we have your booking on our system.
- If you have made a mistake in your booking, please do not cancel and rebook, as this doubles the online store, bank, and card fees we are charged. Simply please contact us and we will sort any issue you have.
Rescheduling & Cancellation
Bookings are able to be re-scheduled up to 24 hours in advance, and cancellations made up to 48 hours in advance. Links to do so are included in your booking confirmation email, sent to you after checkout.
No-shows and cancellations made within 48 hours of a booked session are non-refundable, as due to our limited capacity have a large impact on our daily running. Thank you for your understanding.